There are two types of deductions taken from the gross donation amount.
1) card processing costs
Virtually all donations are made via credit or debit card, and a 2.9% + $.30 per transaction fee covers the card processing costs charged to us.
2) technology fee
There is a 10% technology fee that Pledgeling Foundation pays to its service providers – this pays for payment processing and disbursement, including staff, infrastructure, customer support, office space, and more. This is deducted from the gross donation amount before it is paid to the charitable organization.
(Note: this article applies to charitable donations via our Give & Grow product for Shopify merchants, and not to donations via Evite or our other discrete donation forms. For that answer, please go to or search that section of this help site.)